At The Eden Karnal, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, share, and protect the information you provide to us through our website, inquiries, bookings, and other interactions.
Information We Collect:
- Personal Information: When you visit our website or contact us for inquiries or bookings, we may collect personal information such as your name, email address, phone number, mailing address, and event details.
- Payment Information: If you make payments through our website or offline, we may collect payment information such as credit card details or other financial information necessary to process your payments.
- Communications: We may keep a record of your communications with us, including emails, phone calls, and messages, to provide better customer service and support.
- Website Usage Data: We may collect information about your interactions with our website, including IP address, browser type, pages visited, and other data collected through cookies and similar technologies.
How We Use Your Information:
- Booking and Event Management: We use your personal information to process bookings, manage event details, and communicate with you regarding your event at The Eden Karnal.
- Customer Support: We may use your information to provide customer support, respond to inquiries, and address any issues or concerns you may have.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, updates about our services, and other marketing communications.
- Improving Our Services: We analyze website usage data to improve our website functionality, customize content, and enhance user experience.
Sharing Your Information:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, and IT service providers.
- Legal Compliance: We may disclose your information when required by law, to respond to legal requests, enforce our policies, or protect our rights, property, or safety.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols, encryption, and access controls to safeguard your data.
Your Choices:
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly.
- Access and Updates: You have the right to access, update, or correct your personal information. If you need assistance with this, please contact us.
Children's Privacy:
Our services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove such information.
Changes to This Policy:
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and seek your consent if required by applicable laws.
Contact Us:
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at [contact email/phone number].
Effective Date: March 18, 2024
By using our services or providing your information to us, you agree to the terms outlined in this privacy policy. Thank you for choosing The Eden Karnal for your special events!